Ram ProMaster · Model year 2020
2020 Ram ProMaster specs, maintenance & manuals
Shopping for a used 2020 Ram ProMaster or keeping one on the road? Here are the factory spec sheet, the maintenance schedule, fluid capacities and 10 manufacturer publications and its towing capacity (up to 6,910 lb), straight from the factory sources.
- Max towing
- 6,910 lb
- Horsepower
- 280 hp
- Recalls
- 5
- Schedule covers
- 150k miles
What changed for the 2020 Ram ProMaster
The 2020 Ram ProMaster looks like a carryover from 2019 in the data we compare.
Compared automatically from the manufacturer's trim feature charts, specification sheets, towing guides and the EPA's fuel-economy data for 2019 and 2020. Equipment varies by trim and market; confirm details on a specific vehicle.
2020 Ram ProMaster specs & features
Engines, gear ratios, suspension, brakes, dimensions and capacities as published in the manufacturer's 2020 specification sheet.
General information19 specs
- Body Styles and Wheelbase
- ProMaster 1500 Cargo Van 118-in. wheelbase low roof
- Body Styles and Wheelbase
- ProMaster 1500 Cargo Van 136-in. wheelbase low roof
- Body Styles and Wheelbase
- ProMaster 1500 Cargo Van 136-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 2500 Cargo Van 136-in. wheelbase low roof
- Body Styles and Wheelbase
- ProMaster 2500 Cargo Van 136-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 2500 Cargo Van 159-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 2500 Window Van 159-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 3500 Cargo Van 136-in. wheelbase low roof
- Body Styles and Wheelbase
- ProMaster 3500 Cargo Van 136-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 3500 Cargo Van 159-in. wheelbase high roof
- Body Styles and Wheelbase
- ProMaster 3500 Cargo Van 159-in. wheelbase high roof extended body
- Body Styles and Wheelbase
- ProMaster 3500 Window Van 159-in. wheelbase high roof extended body
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab 136-in. wheelbase
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab 159-in. wheelbase
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab 159-in. wheelbase extended body
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab Cutaway 136-in. wheelbase
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab Cutaway 159-in. wheelbase
- Body Styles and Wheelbase
- ProMaster 3500 Chassis Cab Cutaway 159-in. wheelbase extended frame
- Assembly Plant
- Saltillo Van Assembly, Coahuila, Mexico
Body and chassis2 specs
- Layout
- Transverse, front engine, front-wheel drive (FWD)
- Construction
- Unibody and ladder frame
Engine3.6-liter Pentastar V-6Engine: 3.6-liter Pentastar V-614 specs
- Type and Description
- 60-degree gasoline V-6
- Displacement
- 220 cu. in. (3,604 cu. cm)
- Bore x Stroke
- 3.78 x 3.27 (96.0 x 83.0)
- Valve System
- Chain-driven DOHC, 24 valves and hydraulic end-pivot roller rockers
- Fuel Injection
- Sequential, multiport, electronic, returnless
- Construction
- Aluminum deep-skirt block, aluminum alloy heads
- Compression Ratio
- 10.2:1
- Power
- 280 hp (224 kW) at 6,400 rpm
- Torque
- 260 lb.-ft. (364 N•m) at 4,400 rpm
- Max. Engine Speed
- 6,400 rpm (electronically limited)
- Fuel Requirement
- Unleaded regular, 87 octane
- Oil Capacity
- 6.0 quarts (5.7 liters)
- Coolant Capacity
- 14.0 quarts (13.25 liters)
- Emission Controls
- Dual three-way catalytic converters, heated oxygen sensors
Transmission62TE automatic six-speed, front-wheel driveTransmission: 62TE automatic six-speed, front-wheel drive10 specs
- Availability
- Standard with 3.6-liter Pentastar V-6
- Description
- Three planetary gear sets, one overrunning clutch, full electronic control and electronically controlled converter clutch
- 1st
- 3.90
- 2nd
- 2.69
- 3rd
- 2.16
- 4th
- 1.37
- 5th
- 0.95
- 6th
- 0.65
- Reverse
- 3.04
- Final Drive and Overall Top Gear Ratios
- 3.86
Axles3 specs
- Front
- Independent front suspension
- Rear – Cargo Van
- Solid axle
- Rear – Chassis Cab and Cut Away
- Solid axle
Electrical system2 specs
- Alternator
- Cargo Van with gas engine: 180-amp standard; 220-amp optional Chassis Cab and all cut-away: 220-amp standard
- Battery
- 95-amp with 800 CCA
Suspension2 specs
- Front
- MacPherson struts with stabilizer bar
- Rear
- Solid axle with leaf springs
Brakes6 specs
- Front Rotor (diameter x width)
- 11.8 x 1.26 (300 x 32)
- Rear Rotor (diameter x width)
- 11.0 x 0.63 (280 x 16)
- Front Caliper, Lining
- Cast iron, dual piston (46 mm and 52 mm), Brembo
- Front Caliper, Lining (second listing)
- Cast iron, dual piston (50 mm and 52 mm), Brembo
- Rear Caliper, Lining
- Cast iron, single piston (48 mm), Brembo
- Rear Caliper, Lining (second listing)
- Cast iron, single piston (52 mm), Brembo
The sheet prints two caliper lines under each of Front and Rear without saying which body styles each applies to.
Steering3 specs
- Type
- Rack and pinion with hydraulic power steering
- Turns lock to lock
- 3.9
- Steering Ratio
- 18.85
Exterior dimensions18 specs
| Wheelbase | Height Category | Turning Diameter (feet) | Body Height | Body Overall Length | Body Width w/o mirrors | Vehicle Width w/ mirrors extended | Cab to Rear Axle | Overhang Rear Axle to End of Frame | |
|---|---|---|---|---|---|---|---|---|---|
| 1500 Cargo Van SWB low roof | 118 | H1 | 36.3 | 91.7 | 195.8 | 81.3 | 97.6 / 112.2 | — | — |
| 1500 Cargo Van MWB low roof | 136 | H1 | 40.7 | 92.8 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 1500 Cargo Van MWB high roof | 136 | H2 | 40.7 | 105.9 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 2500 Cargo Van MWB low roof | 136 | H1 | 40.7 | 92.8 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 2500 Cargo Van MWB high roof | 136 | H2 | 40.7 | 105.9 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 2500 Cargo Van LWB high roof | 159 | H2 | 46.8 | 105.9 | 236.7 | 81.3 | 97.6 / 112.2 | — | — |
| 3500 Cargo Van MWB low roof | 136 | H1 | 40.7 | 92.8 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 2500 Cargo Van MWB high roof | 136 | H2 | 40.7 | 105.9 | 213.7 | 81.3 | 97.6 / 112.2 | — | — |
| 3500 Cargo Van LWB high roof | 159 | H2 | 46.8 | 105.9 | 236.7 | 81.3 | 97.6 / 112.2 | — | — |
| 3500 Cargo Van LWB high roof extended | 159 | H2 | 46.8 | 105.9 | 250.9 | 81.3 | 97.6 / 112.2 | — | — |
| 2500 Window Van LWB high roof | 159 | H2 | 46.8 | 105.9 | 236.7 | 81.3 | 97.6 / 112.2 | — | — |
| 3500 Window Van LWB high roof extended | 159 | H2 | 46.8 | 105.9 | 250.9 | 81.3 | 97.6 / 112.2 | — | — |
| 3500 Chassis Cab MWB | 136 | H1 | 40.7 | 88.2 | 211 | 86.9 | 97.6 / 112.2 | 81 | 34 |
| 3500 Chassis Cab LWB | 159 | H1 | 46.8 | 87.3 | 234 | 86.9 | 97.6 / 112.2 | 104 | 34 |
| 3500 Chassis Cab LWB extended | 159 | H1 | 46.8 | 87.3 | 248 | 86.9 | 97.6 / 112.2 | 104 | 48 |
| 3500 Cutaway MWB | 136 | H1 | 40.7 | 88.2 | 211 | 86.9 | 97.6 / 112.2 | 81 | 34 |
| 3500 Cutaway LWB | 159 | H1 | 46.8 | 87.3 | 234 | 86.9 | 97.6 / 112.2 | 104 | 34 |
| 3500 Cutaway LWB extended | 159 | H1 | 46.8 | 87.3 | 248 | 86.9 | 97.6 / 112.2 | 104 | 48 |
Dimensions are inches unless noted; turning diameter is in feet.— not listed or not applicable
Exterior dimensionstrack, angles, seating and cargoExterior dimensions: track, angles, seating and cargo18 specs
| Wheelbase | Track Front | Track Rear | Approach Angle | Depart Angle | Ground Clearance | Seating(1) | Width between wheel housings | Cargo Volume | Airbags | |
|---|---|---|---|---|---|---|---|---|---|---|
| 1500 Cargo Van SWB low roof | 118 | 71.3 | 70.5 | 19.3° | 29.0° | 6.9 | 3 | 56.0 | 259 | 6 |
| 1500 Cargo Van MWB low roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 304 | 6 |
| 1500 Cargo Van MWB high roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 353 | 6 |
| 2500 Cargo Van MWB low roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 304 | 6 |
| 2500 Cargo Van MWB high roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 353 | 6 |
| 2500 Cargo Van LWB high roof | 159 | 71.3 | 70.5 | 19.9° | 29.5° | 6.9 | 3 | 56.0 | 420 | 6 |
| 3500 Cargo Van MWB low roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 304 | 6 |
| 3500 Cargo Van MWB high roof | 136 | 71.3 | 70.5 | 18.3° | 31.2° | 6.9 | 3 | 56.0 | 353 | 6 |
| 3500 Cargo Van LWB high roof | 159 | 71.3 | 70.5 | 19.9° | 29.5° | 6.9 | 3 | 56.0 | 420 | 6 |
| 3500 Cargo Van LWB high roof extended | 159 | 71.3 | 70.5 | 19.9° | 20.5° | 6.9 | 3 | 56.0 | 463 | 6 |
| 2500 Window Van LWB high roof | 159 | 71.3 | 70.5 | 19.9° | 29.5° | 6.9 | 2 | 56.0 | 420 | 6 |
| 3500 Window Van LWB high roof extended | 159 | 71.3 | 70.5 | 19.9° | 20.5° | 6.9 | 2 | 56.0 | 463 | 6 |
| 3500 Chassis Cab MWB | 136 | 71.3 | 78.0 | 18.6° | — | 6.9 | 3 | — | — | 6 |
| 3500 Chassis Cab LWB | 159 | 71.3 | 78.0 | 18.6° | — | 6.9 | 3 | — | — | 6 |
| 3500 Chassis Cab LWB extended | 159 | 71.3 | 78.0 | 18.6° | — | 6.9 | 3 | — | — | 6 |
| 3500 Cutaway MWB | 136 | 71.3 | 78.0 | 18.6° | — | 6.9 | 2 | — | — | 6 |
| 3500 Cutaway LWB | 159 | 71.3 | 78.0 | 18.6° | — | 6.9 | 2 | — | — | 6 |
| 3500 Cutaway LWB extended | 159 | 71.3 | 78.0 | 18.6° | — | 6.9 | 2 | — | — | 6 |
(1) Standard seating configuration is 2-passenger with optional 3-passenger configuration available. Cargo volume is in cubic feet.— not listed or not applicable
Source: 2020 Ram ProMaster Specifications (Stellantis media site).
Which equipment is standard, optional or part of a package on each trim, from the manufacturer's 2020 feature availability guide.
Showing 18 of 30 features · swipe for more trims
StandardOptionalPart of a packageNot availableEither, depending on configuration
| Feature | Cargo Van | Chassis Cab | Cutaway |
|---|---|---|---|
| Exterior | |||
| Cab backwall with window | N/A | Std | N/A |
| Doors, sideLeft side with fixed glass (not available on 118-in. wheelbase; includes window grate on low roof models when no cargo partition is ordered) | Opt | N/A | N/A |
| Left side with no glass (not available on 118-in. wheelbase) | Opt | N/A | N/A |
| Right side with fixed glass (includes window grate on low roof models when no cargo partition is ordered) | Opt | N/A | N/A |
| Right side with no glass | Std | N/A | N/A |
| Interior | |||
| Auxiliary upfitter switches — two | Opt | Opt | Opt |
| Cargo PartitionNone (standard) | Std | N/A | N/A |
| Sliding window | Opt | N/A | N/A |
| Without window | Opt | N/A | N/A |
| Cargo net (included with Interior Convenience Group) | Pkg | N/A | N/A |
| Rear cargo LED lamp — (late availability) | Opt | N/A | N/A |
| Wall PanelsUpper side (includes lower side) | Opt | N/A | N/A |
| Lower side | Opt | N/A | N/A |
| Wood floor — rear (packaged with Ambulance Prep Package) | Opt/Pkg | N/A | N/A |
| Safety and Security | |||
| DOT-certified Roadside Safety Kit (by Mopar) | Opt | Opt | Opt |
| ParkSense rear park assist | Opt | N/A | N/A |
| ParkView rear backup camera (kit supplied on Chassis Cab and Cutaway models; requires installation by upfitter) | Std | Std | Std |
| Equipment Packages | |||
Ambulance Prep Package A220-amp alternator, wood floor, upfit interface connector, right sliding door with fixed glass, rear hinged doors with fixed glass, Rear Heater Air Conditioning Prep Package, 12-volt rear auxiliary power outlet, cruise control (3500 Cargo Van 159-in. wheelbase models only) | Opt | N/A | N/A |
| Interior Cargo Shelf Group (requires cargo partition or cargo partition with sliding window) | Opt | N/A | N/A |
Interior Convenience Grouplocking glove box, shelf above roof trim, under-seat storage tray, cargo net | Opt | Opt | Opt |
Premium Appearance Groupchrome grille and fog lamps | Opt | Opt | Opt |
Trailer-tow GroupClass IV receiver hitch, four- and seven-pin wiring harness | Opt | N/A | N/A |
RV Ready Prep GroupTrailer-tow Group, Interior Convenience Group, Premium Appearance Group, 220-amp alternator, swivel seats, rear heater, A/C prep, auxiliary switches, 16-in. aluminum wheels | Opt | N/A | N/A |
- Guide covers ProMaster 1500, 2500 and 3500; columns are body styles, not trim levels.
- Some features are marked late availability in the guide.
- The guide prints an unclear letter for Ambulance Prep Package A on the Cargo Van; recorded here as optional.
What each trim adds
Equipment that becomes standard at each step up, compared with the next trim down in price. Packages and options aren't counted.
Chassis Cabover Cargo Van+1 standard
- Cab backwall with window
Standard on every trim (4)
- 3.6-liter Pentastar V-6 engine with six-speed automatic transmission
- Speed limiter — dealer-activated, 60 mph, 65 mph, 70 mph and 77 mph
- Uconnect 3.0 with 5-in. display — AM/FM
- ParkView rear backup camera (kit supplied on Chassis Cab and Cutaway models; requires installation by upfitter)
Source: 2020 Ram ProMaster Feature Availability, Stellantis North America. Equipment can change during the model year and some items arrive late; confirm on the window sticker.
No EPA fuel-economy rating. Heavy-duty pickups, chassis cabs and full-size vans above 8,500 lb gross vehicle weight are exempt from EPA labeling, so there is no official MPG figure for the ProMaster.
2020 Ram ProMaster wheels & tires
The spec sheet doesn't list tire sizes for this model year; here is what the owner's manual says.
- Cold tire pressure
- Not a single number: the owner's manual refers to the tire and loading placard, which lists the pressures for your exact tire size and load.
- Spare
- Depending on equipment the van has a regular-size spare, a compact spare or a tire service kit; the regular-size spare is not monitored by the TPMS.
- Lug nut torque
- 145 ft-lb (197 N·m), M16 x 1.50 thread, 21 mm socket
- Pressure monitor
- A tire pressure monitoring system warns when a tire is low.
Sizes and pressures vary by trim, wheel package and load: check the placard on your vehicle and the tire sidewall. Sizes from the manufacturer's specification sheet (2020 Ram ProMaster Specifications). Pressure and spare notes from the owner's manual.
2020 Ram ProMaster maintenance schedule
The factory schedule for normal driving. Oil changes follow the oil-change indicator on most models; severe use (towing, dusty roads, lots of idling) shortens some intervals.
A dot means the service is due at that mileage or after that many years, whichever comes first.
Additional Inspections
- Inspect the CV/Universal joints
- Inspect front suspension, tie rod ends, boot seals, and replace if necessary
- Inspect the brake pads, replace as necessary
Additional Maintenance
- Inspect the cabin air filter, replace as necessary
- Replace the Brake Fluid every two yearsThe brake fluid change interval is time based only, mileage intervals do not apply.
| Service | 20k2 yr | 30k3 yr | 40k4 yr | 50k5 yr | 60k6 yr | 70k7 yr | 80k8 yr | 90k9 yr | 100k10 yr | 110k11 yr | 120k12 yr | 130k13 yr | 140k14 yr | 150k15 yr |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Additional Inspections | ||||||||||||||
| Inspect the CV/Universal joints | ||||||||||||||
| Inspect front suspension, tie rod ends, boot seals, and replace if necessary | ||||||||||||||
| Inspect the brake pads, replace as necessary | ||||||||||||||
| Additional Maintenance | ||||||||||||||
| Replace the engine air filter | ||||||||||||||
| Inspect the cabin air filter, replace as necessary | ||||||||||||||
| Replace the Brake Fluid every two yearsThe brake fluid change interval is time based only, mileage intervals do not apply. | ||||||||||||||
| Replace the spark plugsThe spark plug change interval is mileage based only, yearly intervals do not apply. | ||||||||||||||
| Flush and replace the engine coolant at 10 years or 150,000 miles (240,000 km) whichever comes first | ||||||||||||||
| Change the automatic transmission fluid and filter | ||||||||||||||
| Inspect and replace the PCV valve if necessary | ||||||||||||||
At every oil change
- Change oil and filter
- Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
- Inspect battery and clean and tighten terminals as required
- Inspect the CV/Universal joints
- Inspect brake pads, shoes, rotors, drums, hoses and park brake
- Inspect engine cooling system protection and hoses
- Inspect exhaust system
- Inspect engine air cleaner if using in dusty or off-road conditions
- Inspect and replace the Evaporative System Fresh Air Filter as necessary, replacement may be more frequent if vehicle is operated in extreme dusty conditions
2020 Ram ProMaster fluids & capacities
Oil, coolant, transmission and axle fluids with their capacities and specifications, wheel torque and fuel requirements, from the owner's manual.
Fluid capacities
| System | Applies to | Capacity |
|---|---|---|
| Fuel tank (approximate) | 24 gal90 L | |
| Engine oil with filter | 3.6L engine (SAE 5W-20, API certified) | 6 qt5.6 L |
| Cooling system | 3.6L engine (Mopar Antifreeze/Engine Coolant 10 Year/150,000 Mile Formula or equivalent) | 10.5 qt10 L |
Engine fluids
| Component | Fluid / grade | Mopar product |
|---|---|---|
| Engine coolant | OAT (Organic Additive Technology) 10 Year/150,000 Mile formula antifreeze/coolantMS.90032 | Mopar Antifreeze/Coolant 10 Year/150,000 Mile Formula |
| Engine oil3.6L engine | SAE 5W-20, API certifiedMS-6395 | Mopar |
| Engine oil filter | — | Mopar Engine Oil Filters |
| Spark plugs | — | Mopar Spark Plugs |
Chassis fluids & lubricants
| Component | Fluid / grade | Mopar product |
|---|---|---|
| Automatic transmission | ATF+4 automatic transmission fluid | Mopar ATF+4 |
| Brake master cylinder | DOT 4 brake fluid | Mopar DOT 4 |
| Power steering reservoir | Pentosin CHF 11S power steering fluidMS-11655 | — |
Fuel
| Engine | Minimum | Ethanol / biodiesel |
|---|---|---|
| 3.6L engine | 87 octane Regular unleaded | Up to 15% (E15) |
Wheel lug nut torque
| Wheels | Torque |
|---|---|
| Lug nuts/boltsThread M16 x 1.5021 mm socket | 145 ft‑lb (197 N·m) |
- Manual lists oil grade SAE 5W-20 and says to check the engine oil filler cap for the correct grade.
- Brake fluid (DOT 4) should be changed every two years regardless of mileage.
- Coolant: do not use plain water, alcohol-based or propylene glycol-based antifreeze.
Source: Owner's manual on Mopar.com. Always confirm with the manual for your exact vehicle.
2020 Ram ProMaster recalls & safety
What the U.S. government's National Highway Traffic Safety Administration (NHTSA) has on file for the 2020 Ram ProMaster: 5 recall campaigns and 43 owner complaints. Fetched November 8, 2026.
NHTSA hasn't published 5-Star Safety Ratings for the 2020 Ram ProMaster.
Recalls (5)
Newest first. A campaign covers certain vehicles of this model year, not necessarily every one. To see which apply to a specific vehicle, and whether the fix has been done, enter its VIN at nhtsa.gov/recalls or ask a dealer; repairs are free of charge.
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorDecember 18, 2025 · Campaign 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Campaign 25V876000 on NHTSA.govEngine and engine cooling: cooling system: radiator assemblyOctober 23, 2025 · Campaign 25V720000
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025.
Campaign 25V720000 on NHTSA.govBack over prevention: sensing system: cameraAugust 26, 2025 · Campaign 25V552000
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403.
Campaign 25V552000 on NHTSA.govPower train: automatic transmission: internal: park pawlApril 27, 2023 · Campaign 23V301000
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Campaign 23V301000 on NHTSA.govAir bagsJune 25, 2020 · Campaign 20V374000
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Fix: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Campaign 20V374000 on NHTSA.govOwner complaints by component
- Complaints
- 43
- Crashes
- 3
- Fires
- 0
- Injuries
- 2
- Back over prevention11
- Power train10
- Unknown or other9
- Electrical system8
- Engine5
- Engine and engine cooling5
- Visibility/wiper4
- Steering3
Complaints are reports owners filed with NHTSA; they are not verified and a complaint can name more than one component. A high count reflects how many were sold as much as how often something fails.
Source: NHTSA public data (recalls, complaints and the New Car Assessment Program), covering Promaster. Check nhtsa.gov/recalls for the latest.
2020 Ram ProMaster owner's manuals & publications
The manufacturer's owner's manual, quick guides, radio manuals, supplements and warranty booklets for the 2020 model year.
Owner's manuals
Quick guides
Supplements
On Mopar.com
Manuals and guides are hosted by the manufacturer on vehicleinfo.mopar.com and open as PDFs. Mopar.com's owner site also has VIN-specific manuals and recall lookups.
Read for lake-effect country
What counts on a 2020 Ram ProMaster from Michigan to Tennessee
We read the 2020 ProMaster owner data, service schedule and spec sheets with Kentucky driving in mind: frozen starts, salted highways, cratered streets and hills. These are the figures worth acting on.
The oil grade on a January morning
The 2020 Ram ProMaster fluids table lists SAE 5W-20, with 6 qt per change. Lake-effect winters are full of short, cold trips: to work, to school, to the store and home again before the engine reaches temperature. That pattern is tough on oil, so let the oil-change indicator set the interval and never stretch it.
Battery checks before the cold
The spec sheet lists 800 cold-cranking amps. A ProMaster left at a lake cottage or in a pole barn for weeks slowly drains its battery, and a cold snap then finds it with nothing to spare. A plug-in maintainer for stored vehicles is cheap insurance in the Great Lakes states.
Drive systems for lake-effect snow
Every 2020 version in the factory data is front-wheel drive; no all-wheel or four-wheel drive was offered. That works through a Great Lakes winter on proper winter tires, which matter more on packed snow than the number of driven wheels. Hills are the harder test, from steep Cincinnati side streets to back roads in West Virginia, so carry momentum gently and avoid spinning the tires.
Trailer duty in the schedule
Peak trailer rating this year: 6,910 lb, for one configuration in the towing chart. On Appalachian grades the descent is the harder half of the trip: drop to a lower gear so the engine holds speed, and save the brakes for stopping. The I-24 grade at Monteagle in Tennessee and the long climbs on the West Virginia Turnpike both punish a heavy trailer.
Gravel hollow roads and the air filter
The schedule asks for more frequent air-filter attention in dusty conditions, beyond the normal replacement every 30,000 miles. Gravel roads up Appalachian hollows and coal-haul routes in West Virginia and eastern Kentucky qualify, so inspect the filter at each oil change if they are part of your week.
Octane from the owner data
The owner data specifies 87 octane. A higher grade than the manual asks for adds cost without benefit, while a lower one than required makes the engine pull back ignition timing, which shows most under load on a long Appalachian climb.
Data behind these notes: owner's manual capacities, the Mopar service schedule and factory spec sheets. Regional advice is general, written for drivers from Kentucky to Ohio.
2020 Ram ProMaster questions
How much oil does the 2020 Ram ProMaster take?
With a filter change: 3.6L engine (SAE 5W-20, API certified), 6 qt / 5.6 L. Capacities are from the owner's manual; check the dipstick or oil-life display after filling.
What kind of oil does the 2020 Ram ProMaster use?
3.6L engine: SAE 5W-20, API certified (MS-6395).
When is the first scheduled maintenance on the 2020 Ram ProMaster?
At 20,000 miles or 2 years: inspect the cv/universal joints; inspect front suspension, tie rod ends, boot seals, and replace if necessary; inspect the brake pads, replace as necessary; inspect the cabin air filter, replace as necessary; replace the brake fluid every two years. the brake fluid change interval is time based only, mileage intervals do not apply. Oil changes in between follow the oil-change indicator.
Where can I find the 2020 Ram ProMaster owner's manual?
The manufacturer publishes it free on Mopar.com as a PDF (linked in the manuals section above), along with quick guides, radio manuals and the warranty booklet.
What MPG does the 2020 Ram ProMaster get?
The EPA doesn't publish a fuel-economy rating for the ProMaster: heavy-duty pickups, chassis cabs and full-size vans above 8,500 pounds gross vehicle weight are exempt from fuel-economy labeling, so there is no official MPG figure to quote.
Does the 2020 Ram ProMaster have recalls?
NHTSA lists 5 safety recall campaigns for the 2020 Ram ProMaster. The most recent: Equipment adaptive/mobility: wheelchair restraints/securement (December 2025), Engine and engine cooling: cooling system (October 2025), and Back over prevention: sensing system (August 2025). NHTSA's data was last fetched November 8, 2026. Recalls are listed by model year, so a given vehicle may or may not be covered: enter its VIN at nhtsa.gov/recalls or ask a dealer to see which are open.
What are the most common safety complaints about the 2020 Ram ProMaster?
Owners have filed 43 complaints about the 2020 Ram ProMaster with NHTSA. The components named most often are back over prevention (11), power train (10), and unknown or other (9). 3 complaints involved a crash and 0 complaints a fire. Complaints are reports from owners that NHTSA does not verify, so treat them as a signal to look into, not a finding.
Specifications come from the manufacturer's spec comparison and its media-site specification sheets; maintenance schedules, fluids and publications come from Mopar's owner site and owner's manuals. Equipment and ratings vary by configuration; check the owner's manual or a dealer for a specific vehicle.